Meeting the Challenges You Face
SPS offers a broad range of IT solutions designed to meet a customer's
specific needs. Below is a general list of the types of products
and services we offer. Even if you don't see your particular IT
need in the list, please contact us. If a computer is involved,
we most likely can help. If we can't, then we'll help you find someone
Programming and Software
Design & Management
Web Design & Development
Computer Repair & Service
Based Training Modules
Software Support & Training
Outdated System Upgrades/Rewrites
are three main parts to any successful IT Solution. First comes
the definition stage. Do you have a fully defined project that needs
to be developed? Know that we're a detail oriented company. We'll
create a product that meets those specs; every "i" dotted
and not a "t" left uncrossed. But what if you just have
an idea or concept that you'd like to see turned into a reality?
We're here to help you nail down the feasibility, requirements and
goals of that idea. We often create a prototype, so you can see
exactly what the end product is going to look and feel like. We
believe it's best to take the guesswork out of any project as early
in the process as possible. In the end this leads to solutions that
are created in a shorter amount of time, stay within budget and
accomplish the goals set out for them.
Next comes the development stage. This is
where the rubber meets the road; time to roll up the shirtsleeves
and get down to the serious business of creating a world-class solution.
You'll notice that our turn around time is one of the best in the
business and you're never left in the dark as to where your project
is in the development process. You'll receive frequent progress
reports, detailed change logs, and when possible the actual product
will be made available, so you can try things out as they're developed.
Your feedback during the development stage is extremely important
to the success of the project, so we take whatever steps necessary
to ensure that you are always in the loop.
about testing? Some software companies make this a step that happens
after the development stage. We don't believe in this approach.
Identifying problems as early as possible lessens the negative impact
they have on the project. It takes significantly more resources
to fix bugs and design flaws once a project is completed than to
fix them as they are created. So we like to use a test as you go
approach. Make the features that are already in the product work,
and then add more functionality and complexity. Whenever possible,
working copies of the current project will also be provided as the
development progresses, and this provides an extremely valuable
and time saving feedback loop between you and SPS. More often than
not, you know how the product is supposed to work and can spot problems
that might otherwise have been missed.
In the end, we'll deliver a quality product that performs as intended
and you'll know you made the right decision in choosing SPS.
Finally we have the support stage. So what
happens after the project is completed and I've paid my bill? Sadly,
many software companies become unresponsive to the customer's needs
once the bill has been paid. SPS stands behind all of its work.
Should you EVER find a bug or flaw in the solution we've delivered,
we'll fix it. Say it's 3 o'clock in the morning and you've just
encountered a problem, no problem, call us. When you chose SPS for
your project, you ensured that your project was going to be done
right and that your solution would receive the support it deserved.
For commercial packages customers sometimes need additional services
to help them sell and support the product that's been created. With
experience in all aspects of commercial software releases, SPS can
fill this need. This includes creating
help files, training materials, install sets, registration
keys, demo versions, and providing help desk support. We can even
help you create an advertising campaign to market your new product
including a website, direct mailings, and product shows. SPS is
not just another software developer who can turn out a few thousand
lines of code, we're a solutions company that can help you take
your project from a humble idea to bigger than imagined.