SWEETPOTATO SOFTWARE, INC.
Last Updated: 10-1-2016
WHAT WE COLLECT
Information You Give Us
We collect your name, email address, phone number as well as other information you directly give us.
Information a Third-Party Give Us
We may get information about you from other sources. We may add this to information we get from this Site.
Information Automatically Collected
We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We do regular systems updates, vulnerability checks and malware scans.
We have and provide an SSL certificate so you can access the Site securely via https://www.sweetpotatosoftware.com.
We do not use vulnerability scanning to PCI standards because we never ask for credit card numbers on the Site.
USE OF PERSONAL INFORMATION
We use your personal information to operate, maintain, and improve our sites, products, and services.
We use your personal information to respond to comments and questions and provide customer service.
We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
We use your personal information to provide and deliver products and services that customers request.
SHARING OF PERSONAL INFORMATION
We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
We may share personal information for legal, protection, and safety purposes.
We may share information to comply with laws.
We may share information to respond to lawful requests and legal processes.
We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
We may share information with those who need it to do work for us.
We may also share aggregated and/or anonymized data with others for their own uses.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT
In accordance with CalOPPA we agree to the following:
Users can visit our site anonymously.
We do not sell your personal information to, or trade your personal information with, outside parties. We share information only as outlined in the “SHARING OF PERSONAL INFORMATION” section provided above.
We do not offer third-party products or services on our website.
We do include external links to and information about outside party websites, products or services that we feel are contextually relevant and visitors to the Site may find informative, valuable, or otherwise useful.
We do not accept compensation for external links or references.
THIRD-PARTY BEHAVIORAL TRACKING
We do not allow external parties to track your behavior on the Site.
We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
DO NOT TRACK SIGNALS
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
FAIR INFORMATION PRACTICES
The Fair Information Practices principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In accordance with these principles, should a data breach of your personal identifiable information be found, we will notify you via email or in-site notification within 7 days of the discovery of the breach.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM ACT
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect email addresses in order to:
Send information, respond to inquiries, and/or other requests or questions
In accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify any marketing messages as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters in any marketing messages.
Monitor third-party email marketing services for compliance, if one is used in any marketing messages.
Honor opt-out/unsubscribe requests in a timely manner.
Allow users to unsubscribe to marketing messages by using the unsubscribe link included each email.
Users of the Site can unsubscribe from receiving future emails at anytime by sending an email to Unsubscribe.
We will promptly remove you from ALL correspondence.
CHILDREN ONLINE PRIVACY PROTECTION ACT
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
INFORMATION CHOICES AND CHANGES
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
Our address and a direct phone number are available upon request.